Catalogue
Products, variants, prices and availability, accounting for the data source.
AV Group · Expert studio
Online store support
We support online stores with a focus on buying journeys, checking catalogues, baskets and order delivery, fixing errors and planning improvements.
How we work
Checking the order journey
| Area | What we check and improve |
|---|---|
| Map | Data and critical journeys. |
| Procedures | Checks and test orders. |
| Improvements | Fixes and report. |
Service scope
Monitoring the steps that affect purchases
Checkout
Basket, delivery and payment in an agreed test environment. Real payments are made by the client.
Processing
Statuses, notifications, ready integrations and error logs.
A clear budget
Pricing and scope
Choose a starting point. After the brief, we define scope, stages and acceptance criteria in a custom proposal.
Commerce Care
390 €month- One store
- Up to 4 hours of work
- Key journeys
- Report
Commerce Plus
690 €month- Up to 8 hours of work
- Scheduled updates
- Ready integrations
- Priorities under agreed procedures
Commerce Partner
1 190 €month- Up to 16 hours of work
- Store improvement plan
- Change verification
- Extended report
Monthly packages cover the stated scope. Additional hours and tasks are agreed in advance. Licences, ad spend, external services and additional languages are charged separately unless explicitly included in the proposal. Taxes and payment terms are specified in the contract.
For business
Online store support for European markets
Catalogue and payment changes affect the entire order journey. Support begins with a commerce map: platform, providers, stock and responsibilities. We consider currencies, languages and delivery for your European markets. CMS updates are tested in an available staging environment; on Tilda, we use platform capabilities. Monitoring and response times follow agreed procedures. Large imports, new integrations and product photography are quoted outside the base hours.
Stages
From request to verified result
Map
Data and critical journeys.
Procedures
Checks and test orders.
Improvements
Fixes and report.
Before work starts
Key questions
Is product entry included?
Standard changes are covered within the hours. Bulk imports, descriptions and photography are quoted separately.
Are you responsible for the payment service?
We diagnose the agreed integration scope. External provider availability is outside the studio's control.
Can you offer 24/7 coverage?
Extended coverage is quoted after a review under a separate SLA.
Let's discuss your project
Let's start with your needs
Tell us about your business, current situation and expected outcome. An AV Group expert will recommend the right scope and explain the estimate.
Discuss your project →