Stable operation
We check website availability, forms and key user journeys.
Technical support
Reliable support for your website
We support your website's stability, security and development so you can focus on your business.
Why choose us
Your website under control, your tasks in progress
Security and protection
We plan updates and backups according to the platform's capabilities.
Clear task handling
We log requests, assign priorities and agree on delivery times.
Development and growth
We help improve your website, from small updates to new pages and features.
Our services
What we support
Technical support
We investigate errors and check forms, links and important sections.
Discuss your brief →Updates and security
We review CMS and module updates, access permissions and security settings.
Discuss your brief →Content and updates
We update text, images, prices and page information.
Discuss your brief →Backups
We agree on a data backup and recovery procedure suitable for your platform.
Discuss your brief →Monitoring and analytics
We check availability and the agreed analytics events.
Discuss your brief →Development and enhancements
We add sections, improve interfaces and implement agreed features.
Discuss your brief →Plans
Clear website support plans
Essential
€150 / month
- Technical support
- Updates and security
- Backups according to the agreed procedure
Standard
€300 / month
- Everything in Essential
- Content updates — up to 5 hours per month
- Monitoring and analytics
Extended
€500 / month
- Everything in Standard
- Priority support
- Development and enhancements under an agreed plan
We agree on scope, hours, response times and support availability after reviewing your website. Paid licences, hosting and major enhancements are priced separately. Backup and update options depend on the CMS or website builder.
Our process
How we start website support
You send an enquiry
Tell us about the website and tasks you need to address.
We analyse the brief
We review the website and recommend a suitable support approach.
We join the project
We agree on procedures, access and request handling.
We support and report
We complete tasks and show what has been done and what is planned.
Support outcomes
Support with clear outcomes
You can see request history, completed work and the next development plan. Each task has a description and an agreed priority.
Status monitoring
Website checks and reports on identified issues.
Transparent delivery
A change log, hours used and recommendations.
FAQ
Website support questions
What does technical support include?
Health checks, agreed bug fixes, updates and backups under the agreed maintenance plan. Content and improvements are included in your selected package.
How quickly do you resolve requests?
Response and resolution times depend on the priority and complexity of the request. We agree these terms in the contract.
Can you support a website built by another team?
Yes. We first review the platform, code and access, then agree the scope of support and any initial work required.
What websites do you support?
Corporate websites, online stores and projects built with CMS platforms or website builders. We confirm the scope after a technical review.
Let's discuss support
Leave the technical work to us and focus on growing your business
Tell us what you need and we will recommend a suitable support arrangement.
