
Scattered tasks,
lost time
- Data in separate spreadsheets
- Enquiries passed on manually
- No shared communication history
- Repetitive actions take time
- Work status is hard to see

We implement CRM and automate processes so enquiries, tasks and data work together. We design the system for your business and train your team.
Get a consultationFrom manual work to transparent processes and clear ownership.


We select solutions that remove real, repetitive tasks.

We collect enquiries from your website and agreed channels, and configure deal creation, assignment and duplicate checks.

We link communication to customer records and configure agreed notifications and messages within service capabilities.

We create tasks based on deal stages, deadlines and events. Your team sees the next action and who owns the result.

We configure views of deals, stages and team activity. Metrics and data sources are defined together with you.

We connect CRM to your website, telephony, accounting and other services through available native tools or APIs.

We design assistants for agreed scenarios: data collection, knowledge-base answers and enquiry routing with handover to a person.
A clear process from reviewing current work to launch and support.
We review processes, your team, existing tools and needs.
We agree the CRM, data structure, scenarios, scope and contract.
We configure the system, automation and agreed integrations.
We test scenarios, train employees and agree the launch.
We help your team adopt the system and improve it under a separate plan.
Start with the scope you need and develop the system as your business grows.
For launching one clear process
For several processes and a team
For specialist tasks and integrations
Before work starts, we define scope, price, timing and acceptance criteria. CRM licences, paid services, telephony, messages and third-party fees are charged separately. Data migration and cleaning, custom integration development and support are included in the estimate by agreement.
Timing depends on the number of processes, data quality and integration complexity. After analysis, we prepare a staged schedule. One priority process can be launched first.
We review your existing system first. If it suits your needs, we improve it. A move to another CRM is proposed only after assessing constraints and migration costs.
We choose a platform after discussing processes, market, available integrations and licences. Before the contract, we confirm the capabilities of the specific CRM and agree implementation scope.
Support is agreed separately: training, user assistance, scenario changes and integration monitoring. Owners and request procedures are defined in the plan.
Yes. We choose one process, such as enquiry handling, configure it and test it with your team. Tasks, reports and integrations can be added later.
We review the structure, volume and quality of source data, and agree migration rules, a test import and verification. Data cleaning and complex migration are quoted separately.